Privacy Policy
Your Privacy Matters
At DeckCrest Pharr Decks, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:
- Your name and contact information (phone number, email address, mailing address)
- Property address where services will be performed
- Details about your project requirements and preferences
- Photos you share of your property or existing deck
- Payment information for processing transactions
We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve your experience and understand how people use our website.
How We Use Your Information
We use the information we collect to:
- Provide quotes and respond to your inquiries
- Schedule and perform deck construction or repair services
- Process payments and maintain transaction records
- Communicate with you about your project, including updates and scheduling
- Send you information about our services if you have opted in
- Improve our website and customer service
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell your personal information to third parties. We may share your information only in the following situations:
- With service providers who help us operate our business (such as payment processors or scheduling tools)
- With material suppliers or subcontractors when necessary to complete your project
- When required by law or to protect our legal rights
- With your consent for specific purposes
Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as using strong passwords and not sharing sensitive information over unsecured networks.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site usage. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal and contractual obligations)
- Opt out of marketing communications at any time
- Ask questions about our privacy practices
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after changes are posted means you accept the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
DeckCrest Pharr Decks
406 E Cherokee Ave, Pharr, TX 78577
Phone: (956) 705-5139
Email: contact@pharrdecks.com
Last Updated: January 2026